Professional and Project Services, Managed Network Operations Services
United Kingdom and Europe
To provide business critical voice, data and wireless applications across 37 locations throughout Europe, this customer needed a network that was dependable, scalable and designed for availability, allowing it to support voice, exchange electronic records and sizeable files.
The company sought a technology services provider that could improve and implement such a network infrastructure and provide network innovation to allow it to provide improved services to its own customers.
The client engaged Systal Technology Solutions to provide professional services to review and improve availability of the voice, data and WLAN network .
Complex architectural, configuration and process changes were accomplished resulting in a very significant reduction in the number of network P1 and P2 incidents.
Once stable, the team also deployed Paessler PRTG to monitor all the network devices which provided a detailed view of the network health in real time. Key links were also monitored for throughput and bandwidth issues and alerts were generated when key thresholds were breached giving us visibility of issues before they became much more serious outages. If there was a failure, the Systal team could immediately coordinate with Systal IT staff based onsite to investigate and correct the issue.
More Case Studies
Click on our Case Studies below to find out how we delivered improvements to a number of clients.