The 5 Threats to delivering IT Service Excellence – Part III

The 5 Threats to delivering IT Service Excellence – Part III

By John Bidgood, CTO Systal Technology Solutions Threats to robustness: security and disaster recovery This is the third in our trio of blogs examining the threats that may prevent you from building and maintaining a truly robust IT network. First, we looked at the issue of vendor sprawl, and then in the second blog we […]

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The 5 Threats to delivering IT Service Excellence – Part II

The 5 Threats to delivering IT Service Excellence – Part II

By John Bidgood, CTO Systal Technology Solutions Threats to robustness: multi-cloud and duplication We recently blogged about the importance of IT service excellence by developing a truly robust IT network, and threats and challenges to overcome when doing so. In that blog, we considered the issue of vendor sprawl, why it can prevent networks from […]

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The 5 Threats to delivering IT Service Excellence: Part I

The 5 Threats to delivering IT Service Excellence: Part I

By John Bidgood, CTO Systal. What is a robust IT network? The idea of building a robust IT network and service excellence could mean different things to different organisations, but the simplest way of understanding it is as a network which combines excellent performance and reliability with clarity and control for those in management. Meaning […]

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